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Who We Work With

The London Borough of Newham

We have worked with The London Borough of Newham, delivering telecare services since Red Alert Telecare began. The fact that we still work with Newham today is testament to the hard work and dedication of the entire Red Alert team in ensuring a high standard of work at all times.

Services we provide for Newham:

  • Telecare installation, maintenance and collection
  • Asset management, storage and recycling of equipment
  • Administrative support and client handling
  • Purchasing

The London Borough of Lambeth

Working in partnership with Tunstall, a major manufacturer of telecare equipment, we provide various telecare services for The London Borough of Lambeth. We have a dedicated administration team working with Lambeth to ensure that their end clients receive the best possible service.

Services we provide to Lambeth:

  • Telecare installation, maintenance and collection
  • Asset management, storage and recycling of equipment
  • Administrative support and client handling
  • Purchasing

The London Borough of Bexley

We work closely with our monitoring partner Medvivo to provide The London Borough of Bexley with a complete telecare solution, from monitoring right through to the installation of equipment. Through the ongoing work in Bexley, Red Alert is now the partner of choice for in any telecare project that falls under the Medvivo umbrella.

Services we provide for Bexley:

  • Telecare installation, maintenance and collection
  • Asset management, storage and recycling of equipment
  • Administrative support and client handling
  • Purchasing

The London Borough of Barking and Dagenham

We have worked closely with The London Borough of Barking and Dagenham for many years as their telecare service delivery partner. Red Alert recently expanded its services to the Borough with a secure warehouse solution, demonstrating just how easy it is to bolt on additional services to a client’s portfolio.

Services we provide for Barking and Dagenham:

  • Telecare installation and maintenance
  • Equipment collection and recycling
  • Purchasing
  • Administrative support
  • Professional and secure warehouse facilities

Thurrock Borough Council

Thurrock Borough Council are true innovators and embrace telecare as part of their overall social care service. Red Alert Telecare works closely with Thurrock to deliver many of the key components of the council’s telecare provision.

Services we provide to Thurrock:

  • Telecare installation and maintenance
  • Collection and recycling of telecare equipment
  • Administrative support
  • Purchasing
  • Professional and secure warehouse facilities

The London Borough of Southwark

The London Borough of Southwark is an excellent example of how flexible Red Alert Telecare can be when it comes to telecare service delivery. Southwark has its own efficient and dedicated team who deal with the administration, purchasing, storage and installation of basic telecare. However, due to the increasing complexities of telecare equipment, advanced installations require an additional level of expertise which Red Alert provides.

Services we provide to Southwark:

  • Advanced telecare installation service

The London Borough of Bromley

The London Borough of Bromley already manages much of its own telecare service offering to residents and has an efficient and dedicated team who handle purchasing, storage, installation and administration. As telecare and telehealth equipment advances, there are certain installation when the Borough calls upon the specialist services of the Red Alert team to provide the level of expertise required.

Services we provide to Bromley:

Advanced telecare installation service

Ashford Borough Council

Ashford Borough Council has a close working relationship with Red Alert Telecare's sister company, Red Alert Security. Red Alert Telecare's head office is in Ashford, Kent, so it made perfect sense for the Council to make use of the professional and efficient telecare service offered by one of the Borough’s resident businesses.

Services we provide to Ashford Council:

  • Advanced and basic telecare installations

Hampshire County Council

IC24 is a not-for-profit organisation that provides a range of innovative healthcare services such as the NHS out of hours GP service.

Currently we service the maintenance contract for Hampshire County Council's care and nursing homes on behalf of IC24.