About Us

For over 20 years, Red Alert Telecare has been a leader in delivering award-winning, personalised Technology Enabled Care Services (TECS) across the UK. Our dedicated team is committed to enhancing the quality of life for vulnerable individuals through innovative and compassionate care solutions.

At Red Alert Telecare, we’ve been leading the way in Technology Enabled Care Services (TECS)  solutions across the UK for over 20 years. Our mission is to enhance the quality of life for vulnerable individuals through technology-enabled care services (TECS) that support independence and safety. We offer personalised care packages, telecare assessments, telehealth monitoring, equipment installation and maintenance, and more. As an independent provider, we source the best products to meet each client’s needs. Our commitment to excellence, respect, and empathy ensures high-quality, bespoke care for all our clients.

About Red Alert Telecare Limited

Leading the Way in Technology Enabled Care Services (TECS)

For over 20 years, Red Alert Telecare Limited has been at the forefront of providing award-winning telecare and telehealth solutions across the UK. Our mission is to enhance the quality of life for vulnerable individuals by delivering specialised, technology-enabled care services (TECS) that support independence and safety.

Our Commitment to Excellence

At Red Alert Telecare, we pride ourselves on our commitment to excellence. Our team of dedicated professionals works tirelessly to ensure that each client receives a bespoke care package tailored to their unique needs. Unlike many larger providers, we are not tied to any specific manufacturers, allowing us to source and recommend the best equipment for each individual.

Comprehensive Services

We offer a wide range of services designed to meet the diverse needs of our clients, including:

  • Telecare Assessments: Our expert assessors evaluate each case individually to create personalised care solutions.
  • Telehealth Monitoring: We provide remote monitoring for long-term conditions, helping to reduce hospitalisations and improve patient outcomes.
  • Installation & Maintenance: Our professional engineers install and maintain telecare and telehealth equipment, ensuring clients are confident in using their new technology.
  • Administrative Support: Our dedicated team manages the day-to-day operations of telecare services, providing a seamless and efficient service.
  • Recycling & Stock Control: We offer secure storage solutions with advanced asset tracking, ensuring clients always know their stock levels.
  • Impartial Purchasing: As an independent provider, we source the best products to meet the specific needs of each project.

Our Values

We believe in treating people with respect and empathy. Our team is passionate about helping individuals live independently and safely for as long as possible. We recruit staff who share our values and are committed to providing the highest level of care and support.

Why Choose Red Alert Telecare?

Choosing Red Alert Telecare means partnering with a provider that is dedicated to delivering high-quality, personalised TECS solutions. Our independence from specific manufacturers, combined with our extensive experience and commitment to customer satisfaction, makes us a trusted partner for local authorities, commercial care organisations, and individual clients across the UK.

Contact Us

To learn more about our services or to discuss your specific needs, please contact us at:

Red Alert Telecare Ltd
1 The Courtyard
Ashford
Kent TN24 0SY
T: 01233 500498
E:

Join us in making a real difference to the lives of vulnerable individuals through innovative and compassionate technology-enabled care services.

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