Privacy & Cookies Policy
At Red Alert Telecare, we are committed to protecting and respecting your privacy. This Privacy & Cookies Policy explains how we collect, use, and protect your personal information when you visit our website, https://www.redalerttelecare.co.uk.
1. Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, and any other information you provide when you fill out a contact form on our website.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services.
2. How We Use Your Information
We use the information we collect in the following ways:
- To respond to your inquiries and provide you with the information you request.
- To improve our website and ensure that content is presented in the most effective manner for you and your device.
- To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
- To comply with legal obligations and protect our legal rights.
3. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
4. Data Security
We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know.
5. Your Rights
Under data protection laws, you have the following rights:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: enquiries@redalerttelecare.co.uk.
6. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
- What are cookies? Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
- How do we use cookies? We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
- Types of cookies we use:
- Strictly necessary cookies: These are cookies that are required for the operation of our website.
- Analytical/performance cookies: They allow us to recognize and count the number of visitors and see how visitors move around our website when they are using it.
- Functionality cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences.
7. Changes to This Policy
We may update our Privacy & Cookies Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy & Cookies Policy.
8. Contact Us
If you have any questions about this Privacy & Cookies Policy, please contact us at enquiries@redalerttelecare.co.uk.
